How an Effective Client Support program increases Revenue!
The Power of Effective Client Support in Business Growth “Clients do not come first. Employees come first. If you take care of your employees, they will take care of the clients.” — Richard Branson Introduction In the fast-paced world of business, client support often stands as the cornerstone of success. But what exactly is a […]
The Power of Client Support Strategies: Driving Business Success
“Customer service shouldn’t just be a department; it should be the entire company.” – Tony Hsieh, former CEO of Zappos Introduction In the rapidly evolving business landscape, providing exceptional client support has become more crucial than ever. For entrepreneurs, client support strategies are the lifeblood that sustains business growth and success. This article will explore […]
How to Build an Entrepreneurial Mindset – Work ON your Business
WARNING: 20 percent of small businesses will fail within the first year of being open. With this statistic in mind – and if you’re still interested in starting your own business – you’ll need to have an entrepreneurial mindset. But if you haven’t been thinking like an entrepreneur, you may not know what this mindset looks like. […]
Business Ownership opportunity for Sale
If you are a successful executive looking for that next opportunity in your life and or career, take a look at my Area Representative Business with Focal Point Coaching for the Commonwealth of Pennsylvania. I have been operating two businesses since March 2014. One is a Business Coaching Business where I coach Small Business Owners […]
Increase Sales and Managerial Results with “Science of Pursuasion” by Robert Cialdini
Business Owners, Executives, Leaders of all organizations should listen to this and determine how to implement the six “short – cuts” outlined by Robert Cialdini in his You Tube video. Robert Cialdini outlines effective, simple ways to increase your ability to persuade others using science to increase Sales, Managerial ability, etc. After you listen to […]
Leadership & Delegation – both are needed for success!
Leadership is an Art as well as a practice and a science. Determining the mixture of how much Art to use vs. how much Science to utilize is a crucial decision in successful leadership. With all the different styles of leadership available, which one or mixture of ones is best for you? Your business? Your […]
The Manager’s Eyes
Every Business reaches the point where it pushes beyond the Owner’s comfort zone – the boundary within which the owner feels secure in his / her ability to control the environment. From our earlier blog, The Technician Eyes, the Technician Owner’s boundary is determined by how much he / she can do by themselves. The […]
AM I MAKING A PROFIT?
How many of you have heard the old saying “We are going to lose money on every sale, but we will make it up in volume”. Surprisingly this is the case more often than many of us would like to admit. It’s not that we purposely set our prices below our cost. Most often it’s […]
Who Is Pareto? And Why Should I Care
As we learned last week, there are 86,400 seconds in a day and, no matter how you organize, shuffle, and rearrange, you will never get any more. Truly successful people understand that the only way they can “get more time” is to ALLOCATE the existing time differently. In today’s fast-paced world of email, cell phones, […]
In-House or Outsource: How to Decide What’s Right for Your Business
As a business owner, you’ve probably come to realize that you can’t do it all yourself. Even if your business started out as a one-man show, customer demand may require you to expand your team. There are several routes you can take when you decide to hire someone to help meet the needs of your […]